Add/Drop Classes: If a dancer chooses to add or drop a class an add/drop form must be filled out and given to the front desk. The dancer’s account will be billed until the end of the month in which the class is dropped. If a drop form is not received, you will be held responsible for the remaining tuition. Arrival/Departure: Students are expected to arrive 10 minutes prior to class time in order to properly prepare. Please be on time. Students are expected to be picked up no later than 10 minutes after class ends. Attendance: In the event of an absence from class please notify the studio in advance. Students should not miss more than one of each class enrolled a month. Frequent absences may result in the removal of performance pieces. Class Placement: It is up to Top Tier’s teachers and director to determine placement in classes. Age is a guideline for class placement but not the determining factor. All decisions will be made in the best interest of the student. Proper placement is extremely important in teaching correct technique, ensuring safety and to allow for optimal growth. Code of Conduct: All students are expected to respect their teachers, student teachers, assistants, and their peers with respect. Negative comments made by students or parents will not be tolerated. Communication: Communication is extremely important to a successful dance studio. We regularly send out e-mails to keep parents informed on the latest studio information. If you are not receiving our e-mails, please let us know so we can get you the information. We hope that you will always feel comfortable communicating with our staff. Please come straight to our faculty with concerns/questions. Dress Code: A neat presentation will reflect in your dancing. Dress like a dancer! No loose jewelry. No sweatpants or t-shirts. Combo Classes: Black, Blue or Pink Solid Colored Leotard. Skirts Permitted. Hair secured off of neck & face. Ballet/Pointe: Black or Blue Solid Colored Leotard. Pink Tights. Skirts only. Hair in Bun. Jazz/Lyrical/Tap/Hip Hop/Gymnastics: Tight Fitting Clothing and/or leotard. No long pants. Black & blue encouraged. Hair must be secured off face & neck. *see front desk for shoe requirements for each class Food & Beverages: Dancers may bring water only into class. Water bottles must have the student’s name. No gum anywhere in the studio. Inclement Weather: In the case of bad weather closings will be announced via email, Facebook and the studio’s website. Classes missed due to inclement weather must be made up within four weeks. Make-Up Classes: Classes missed due to injury, illness or vacation may be made up within four weeks following the absence if the Studio has been contacted beforehand. Speak to the front desk to schedule a make-up class. There will be no refunds for missed classes! Student Observation: If a student is unable to dance, but is feeling well enough to attend class, we expect them to participate by observing. Students who feel ill, have a fever, or are exhibiting contagious symptoms should stay home and rest. Parent/Teacher Communication: To voice any concerns or questions with a teacher, you must make an appointment for a scheduled meeting. No Instructor or Director is to be stopped before, after or during a dance class with questions. This takes away from the student’s class time. Under no circumstance should a parent walk into a dance class room before, during or after a dance class. Personal Property: Top Tier Dance Academy is not responsible for any clothing, shoes, water bottles or any other personal belongings brought into the studio. Please have your child’s name printed in all shoes and dancewear. Refunds: Tuition & Costume Fees are non-refundable. Viewing Classes/Parent Observation: Please wait outside of classroom while dance class is in session to preserve quality of instruction and minimize distractions to your child and/or others. Parents are not allowed inside the room to watch class.